Base44 deployment

Custom Domain Not Connecting to Base44 App

You've configured a custom domain for your Base44 app, but visiting the domain shows an error page, a default hosting page, or the connection times out entirely. The app continues to work on the default Base44 URL but not on your custom domain.

Custom domain configuration involves DNS settings that must be precisely correct, and errors in this process are common. The issue may be compounded by DNS propagation delays that make it hard to tell if your changes have taken effect.

Some users experience a partially working state: the domain loads but shows SSL certificate warnings, or it works without www but not with www (or vice versa).

Error Messages You Might See

DNS_PROBE_FINISHED_NXDOMAIN ERR_SSL_PROTOCOL_ERROR This site can't be reached SSL certificate problem: unable to get local issuer certificate
DNS_PROBE_FINISHED_NXDOMAINERR_SSL_PROTOCOL_ERRORThis site can't be reachedSSL certificate problem: unable to get local issuer certificate

Common Causes

  1. The CNAME or A record was not set correctly in the domain registrar's DNS settings
  2. DNS propagation has not completed yet (can take up to 48 hours)
  3. The custom domain was configured in Base44 but the DNS records point to the wrong target
  4. SSL certificate has not been provisioned yet for the custom domain
  5. The www and non-www versions are not both configured, causing one to fail

How to Fix It

Verify your DNS records using a tool like dnschecker.org to confirm the CNAME or A record is correctly set and has propagated. The target should match exactly what Base44's custom domain instructions specify.

If the DNS is correct but SSL shows a warning, the SSL certificate may still be provisioning. This can take up to an hour after DNS propagation completes.

For persistent custom domain issues, especially with subdomains, wildcard certificates, or complex DNS setups involving other services (like email on the same domain), a developer can help configure everything correctly.

Real developers can help you.

Krishna Sai Kuncha Krishna Sai Kuncha Experienced Professional Full stack Developer with 8+ years of experience across react, python, js, ts, golang and react-native. Developed inhouse websearch tooling for AI before websearch was solved : ) Mehdi Ben Haddou Mehdi Ben Haddou - Founder of Chessigma (1M+ users) & many small projects - ex Founding Engineer @Uplane (YC F25) - ex Software Engineer @Amazon and @Booking.com Costea Adrian Costea Adrian Embedded Engineer specilizing in perception systems. Latest project was a adas camera calibration system. Jaime Orts-Caroff Jaime Orts-Caroff I'm a Senior Android developer, open to work in various fields ISHANTDEEP SINGH ISHANTDEEP SINGH Senior Software Engineer with 7+ years of experience in React, JavaScript, TypeScript, Next.js, and Node.js. I’ve also worked as a tech lead for startups, owning end-to-end technical execution including architecture, development, scaling, and delivery. I bring a strong mix of hands-on coding, product thinking, and technical leadership, and I’m comfortable building products from scratch as well as improving and scaling existing systems. David Olverson David Olverson Solo dev shipping production apps with AI-assisted development. I specialize in rescuing broken Lovable/Bolt/Cursor builds and taking them to production. 10+ apps shipped including SaaS CRMs, gaming platforms, real estate tools, and Discord bots. Stack: Next.js 16, TypeScript, Tailwind CSS, FastAPI, PostgreSQL, Prisma. I use Claude Code with 50+ custom skills for rapid delivery. Average turnaround: 2-4 weeks from broken prototype to production. Basel Issmail Basel Issmail ’m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems. My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale. In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals. I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software. zipking zipking I am a technologist and product builder dedicated to creating high-impact solutions at the intersection of AI and specialized markets. Currently, I am focused on PropScan (EstateGuard), an AI-driven SaaS platform tailored for the Japanese real estate industry, and exploring the potential of Archify. As an INFJ-T, I approach development with a "systems-thinking" mindset—balancing technical precision with a deep understanding of user needs. I particularly enjoy the challenge of architecting Vertical AI SaaS and optimizing Small Language Models (SLMs) to solve specific, real-world business problems. Whether I'm in a CTO-level leadership role or hands-on with the code, I thrive on building tools that turn complex data into actionable value. Jacek Rozanski Jacek Rozanski Senior PHP/Symfony developer and DevOps engineer with 20+ years of professional experience, running opcode.pl (web development agency, est. 2004). Day job: I'm the sole backend developer at merketing company where I own and maintain 11 PHP/Symfony microservices on AWS (ECS Fargate, RDS, S3, CloudFront), handle the full CI/CD pipeline (Bitbucket Pipelines, Docker), and manage monitoring with Sentry and CloudWatch. These services handle high request volumes in production every month. What I bring to AI-built apps: - I audit and fix security issues (OWASP methodology), performance bottlenecks, and architectural problems in codebases generated by Cursor, Claude Code, Lovable, Bolt, and v0 - I refactor AI-generated prototypes into production-grade applications with proper error handling, testing, and clean architecture (SOLID, DDD, hexagonal architecture) - I set up the infrastructure AI tools don't touch: AWS hosting, CI/CD pipelines, automated deployments, database optimization, monitoring, and alerting - I integrate external services: payment providers, email systems, partner APIs, SSO/auth Tech stack: PHP 8.x, Symfony, React, Next.js, PostgreSQL, MySQL, Docker, AWS (ECS, RDS, S3, SQS/SNS, CloudFront), Terraform, Supabase. I also use AI tools daily (Claude Code, Cursor) in my own workflow, so I understand both the strengths and the gaps in AI-generated code. Based in Poland (CET timezone). Available for async work and calls during EU/US business hours. Victor Denisov Victor Denisov Developer

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Frequently Asked Questions

How long does it take for a custom domain to work with Base44?

DNS propagation can take up to 48 hours, and SSL certificate provisioning can take an additional hour after that. Wait at least 24 hours before troubleshooting further.

What DNS records do I need for a custom domain on Base44?

You typically need a CNAME record pointing to the Base44-provided target URL. Check the exact instructions in your Base44 app's domain settings for the correct target value.

Related Base44 Issues

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