Terms of Service

Last updated: February 2026

1. Service Description

humans fix ai is a marketplace that connects builders (people who need code fixed) with developers (people who fix code). We facilitate the task, payment, and delivery workflow but do not perform the fixes ourselves.

2. How It Works

Builders submit a task with a price and authorize a payment hold.
A developer accepts the task. The payment hold is captured at that point.
The developer has 24 hours to deliver the fix.
The builder reviews and approves, or requests one revision.
Upon approval, the developer receives payment minus a 10% platform fee.

3. Payment Terms

Escrow model: When you submit a task, a hold is placed on your card. You are only charged when a developer accepts.
Platform fee: humans fix ai charges a 10% platform fee on top of the developer payment amount.
No developer accepts: If no developer accepts within 24 hours, the hold is released automatically. You are not charged.
Developer misses deadline: If the developer fails to deliver within 24 hours, the task is reopened for other developers. If no one picks it up, you receive a full refund.
Auto-approval: If you do not review a delivered fix within 3 days, it is automatically approved and the developer is paid. A reminder is sent beforehand.

4. Refund Policy

If no developer accepts your task, the payment hold is released — no charge.
If a developer misses the deadline and no replacement is found, you receive a full refund.
Once a fix is approved (manually or by auto-approval after 3 days), payment is final.
Disputes after approval are handled on a case-by-case basis. Contact hello@humansfix.ai.

5. Developer Obligations

Developers must deliver the fix within 24 hours of accepting.
Developers receive read-only access to the builder's repo. Developers work locally and submit a patch file as their delivery.
Developers must not copy, redistribute, or retain the builder's proprietary code beyond what is necessary for the fix.

6. Builder Obligations

Builders must provide accurate descriptions of the problem.
Builders must review delivered fixes in good faith. Fraudulent rejections to avoid payment are prohibited.

7. Limitation of Liability

humans fix ai is a marketplace platform. We do not guarantee the quality of fixes, the availability of developers, or specific outcomes. Our liability is limited to the platform fees collected. We are not responsible for any damages arising from code changes made by developers, including but not limited to data loss, downtime, or security vulnerabilities introduced by a fix.

8. Account Termination

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraud, or abuse the platform. Users may delete their accounts at any time by contacting hello@humansfix.ai.

9. Changes to Terms

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms.

10. Contact

For questions about these terms, contact us at hello@humansfix.ai.