Base44 auth

User Sessions Expiring Too Quickly in Base44 App

Users of your Base44 application are being logged out unexpectedly and frequently. They may be in the middle of filling out a form or performing an action when the session expires, losing their unsaved work and causing frustration.

This issue is especially problematic for apps where users need extended working sessions, such as data entry applications, admin dashboards, or project management tools built with Base44.

In some cases, the session seems to expire after a fixed short period regardless of user activity. In other cases, it only expires when the user switches tabs or leaves the app idle for even a brief period.

Error Messages You Might See

Session expired. Please log in again. Unauthorized: Token expired 401 Unauthorized
Session expired. Please log in again.Unauthorized: Token expired401 Unauthorized

Common Causes

  1. Session timeout settings are using the default short duration and haven't been extended
  2. Token refresh mechanism is not working properly, so sessions expire when the initial token runs out
  3. Browser privacy settings or extensions are blocking the session cookies required to maintain login state
  4. Multiple authentication configurations are conflicting, causing the session to be invalidated prematurely

How to Fix It

Check your Base44 app's auth settings for any session duration or token expiration configuration. If available, extend the session timeout to match your users' typical usage patterns.

Ask affected users to try disabling browser extensions (especially privacy/ad-blocker extensions) and test in a standard browser window. Cookie-blocking extensions can prevent session persistence.

If the issue affects all users consistently, the problem is likely in the authentication token refresh flow, which may require a developer to inspect and configure correctly.

Real developers can help you.

Stanislav Prigodich Stanislav Prigodich 15+ years building iOS and web apps at startups and enterprise companies. I want to use that experience to help builders ship real products - when something breaks, I'm here to fix it. Omar Faruk Omar Faruk As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience. My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture. I played a key role in creating a scalable and maintainable platform to support educators and learners globally. I'm enthusiastic about embracing new challenges and making meaningful contributions. Sage Fulcher Sage Fulcher Hey I'm Sage! Im a Boston area software engineer who grew up in South Florida. Ive worked at a ton of cool places like a telehealth kidney care startup that took part in a billion dollar merger (Cricket health/Interwell health), a boutique design agency where I got to work on a ton of exciting startups including a photography education app, a collegiate Esports league and more (Philosophie), a data analytics as a service startup in Cambridge (MA) as well as at Phillips and MIT Lincoln Lab where I designed and developed novel network security visualizations and analytics. I've been writing code and furiously devoted to using computers to make people’s lives easier for about 17 years. My degree is in making computers make pretty lights and sounds. Outside of work I love hip hop, the Celtics, professional wrestling, magic the gathering, photography, drumming, and guitars (both making and playing them) Prakash Prajapati Prakash Prajapati I’m a Senior Python Developer specializing in building secure, scalable, and highly available systems. I work primarily with Python, Django, FastAPI, Docker, PostgreSQL, and modern AI tooling such as PydanticAI, focusing on clean architecture, strong design principles, and reliable DevOps practices. I enjoy solving complex engineering problems and designing systems that are maintainable, resilient, and built to scale. zipking zipking I am a technologist and product builder dedicated to creating high-impact solutions at the intersection of AI and specialized markets. Currently, I am focused on PropScan (EstateGuard), an AI-driven SaaS platform tailored for the Japanese real estate industry, and exploring the potential of Archify. As an INFJ-T, I approach development with a "systems-thinking" mindset—balancing technical precision with a deep understanding of user needs. I particularly enjoy the challenge of architecting Vertical AI SaaS and optimizing Small Language Models (SLMs) to solve specific, real-world business problems. Whether I'm in a CTO-level leadership role or hands-on with the code, I thrive on building tools that turn complex data into actionable value. Milan Surelia Milan Surelia Milan Surelia is a Mobile App Developer with 5+ years of experience crafting scalable, cross-platform apps at 7Span and Meticha. At 7Span, he engineers feature-rich Flutter apps with smooth performance and modern UI. As the Co-Founder of Meticha, he builds open-source tools and developer-focused products that solve real-world problems. Expertise: 💡 Developing cross-platform apps using Flutter, Dart, and Jetpack Compose for Android, iOS, and Web. 🖋️ Sharing insights through technical writing, blogging, and open-source contributions. 🤝 Collaborating closely with designers, PMs, and developers to build seamless mobile experiences. Notable Achievements: 🎯 Revamped the Vepaar app into Vepaar Store & CRM with a 2x performance boost and smoother UX. 🚀 Launched Compose101 — a Jetpack Compose starter kit to speed up Android development. 🌟 Open source contributions on Github & StackOverflow for Flutter & Dart 🎖️ Worked on improving app performance and user experience with smart solutions. Milan is always happy to connect, work on new ideas, and explore the latest in technology. Antriksh Narang Antriksh Narang 5 years+ Experienced Dev (Specially in Web Development), can help in python, javascript, react, next.js and full stack web dev technologies. Kingsley Omage Kingsley Omage Fullstack software engineer passionate about AI Agents, blockchain, LLMs. Mehdi Ben Haddou Mehdi Ben Haddou - Founder of Chessigma (1M+ users) & many small projects - ex Founding Engineer @Uplane (YC F25) - ex Software Engineer @Amazon and @Booking.com Matthew Butler Matthew Butler Systems Development Engineer @ Amazon Web Services

You don't need to be technical. Just describe what's wrong and a verified developer will handle the rest.

Get Help

Frequently Asked Questions

Why do my Base44 app users keep getting logged out?

Check your session timeout settings in the auth configuration. The default may be too short. Also check if browser extensions are blocking session cookies.

Can I extend session duration in Base44?

Review the authentication settings in your app's configuration for token or session duration options. If none are available, a developer may need to implement a custom token refresh flow.

Related Base44 Issues

Can't fix it yourself?
Real developers can help.

You don't need to be technical. Just describe what's wrong and a verified developer will handle the rest.

Get Help