User Sessions Expiring Too Quickly in Base44 App
Users of your Base44 application are being logged out unexpectedly and frequently. They may be in the middle of filling out a form or performing an action when the session expires, losing their unsaved work and causing frustration.
This issue is especially problematic for apps where users need extended working sessions, such as data entry applications, admin dashboards, or project management tools built with Base44.
In some cases, the session seems to expire after a fixed short period regardless of user activity. In other cases, it only expires when the user switches tabs or leaves the app idle for even a brief period.
Error Messages You Might See
Common Causes
- Session timeout settings are using the default short duration and haven't been extended
- Token refresh mechanism is not working properly, so sessions expire when the initial token runs out
- Browser privacy settings or extensions are blocking the session cookies required to maintain login state
- Multiple authentication configurations are conflicting, causing the session to be invalidated prematurely
How to Fix It
Check your Base44 app's auth settings for any session duration or token expiration configuration. If available, extend the session timeout to match your users' typical usage patterns.
Ask affected users to try disabling browser extensions (especially privacy/ad-blocker extensions) and test in a standard browser window. Cookie-blocking extensions can prevent session persistence.
If the issue affects all users consistently, the problem is likely in the authentication token refresh flow, which may require a developer to inspect and configure correctly.
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Meïr Ankri
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Get HelpFrequently Asked Questions
Why do my Base44 app users keep getting logged out?
Check your session timeout settings in the auth configuration. The default may be too short. Also check if browser extensions are blocking session cookies.
Can I extend session duration in Base44?
Review the authentication settings in your app's configuration for token or session duration options. If none are available, a developer may need to implement a custom token refresh flow.