Stripe Webhook Events Not Being Processed
Stripe webhook endpoint is registered and receiving events (confirmed in Stripe dashboard) but handlers aren't executing. Payments are charged successfully in Stripe but the application doesn't record orders, send confirmations, or update inventory.
The webhook integration appears complete but events are being ignored silently.
Error Messages You Might See
Common Causes
- Webhook endpoint URL unreachable from Stripe servers (firewall, domain not public)
- Webhook signing secret (whsec_*) incorrect or not used in verification
- Event handler logic throws error after signature verification succeeds
- Endpoint registered for wrong events (charge.succeeded not in subscribed events)
- Endpoint disabled in Stripe dashboard or timeout rate too high
How to Fix It
Verify webhook endpoint is publicly accessible: curl -i https://yourdomain.com/stripe/webhook. Check Stripe dashboard: Settings → Webhooks → endpoint → click to see event deliveries and responses. Verify webhook secret used correctly in signature verification. Subscribe to all necessary events (charge.succeeded, payment_intent.succeeded). Add logging to confirm event type received. Test with Stripe CLI: stripe listen --forward-to localhost:8080/stripe/webhook
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You don't need to be technical. Just describe what's wrong and a verified developer will handle the rest.
Get HelpFrequently Asked Questions
How to verify Stripe webhook signatures?
Import stripe library. Call stripe.webhooks.constructEvent(body, sig_header, endpoint_secret). Returns verified event or throws if signature invalid.
Why is endpoint marked as disabled?
Too many failures (4xx/5xx responses, timeouts). Fix the handler and re-enable in Stripe dashboard. Return 200 on success.
How to test Stripe webhooks locally?
Use Stripe CLI: stripe listen. It provides webhook URL (forwarding to localhost). CLI shows all events received in real-time.