Common Issues
deployment
Can't Connect My Custom Domain to the App
You bought a domain name and want to use it for your AI-built app, but you can't get it working. The domain shows an error page, a parking page, or just doesn't load your app.
Common Causes
- DNS records (A record or CNAME) not configured correctly
- DNS propagation not complete — can take up to 48 hours
- Domain not added in the hosting platform's settings
- SSL certificate not provisioned for the custom domain
- Conflicting DNS records (e.g., both A and CNAME for the root domain)
How to Fix It
- Add your domain in your hosting platform (Vercel, Netlify, etc.) — follow their specific instructions
- Configure DNS at your registrar (Namecheap, GoDaddy, etc.) with the records your hosting platform provides
- Wait for DNS propagation (usually 15 min to 48 hours)
- Check DNS propagation at dnschecker.org
- Once DNS is working, SSL should auto-provision — if not, check the hosting platform's domain settings
Real developers can help you.
Jaime Orts-Caroff
I'm a Senior Android developer, currently working at Aircall. I'm open to work in various fields!
Sage Fulcher
Hey I'm Sage! Im a Boston area software engineer who grew up in South Florida. Ive worked at a ton of cool places like a telehealth kidney care startup that took part in a billion dollar merger (Cricket health/Interwell health), a boutique design agency where I got to work on a ton of exciting startups including a photography education app, a collegiate Esports league and more (Philosophie), a data analytics as a service startup in Cambridge (MA) as well as at Phillips and MIT Lincoln Lab where I designed and developed novel network security visualizations and analytics. I've been writing code and furiously devoted to using computers to make people’s lives easier for about 17 years. My degree is in making computers make pretty lights and sounds. Outside of work I love hip hop, the Celtics, professional wrestling, magic the gathering, photography, drumming, and guitars (both making and playing them)
Stanislav Prigodich
15+ years building iOS and web apps at startups and enterprise companies. I want to use that experience to help builders ship real products - when something breaks, I'm here to fix it.
Luca Liberati
I work on monoliths and microservices, backends and frontends, manage K8s clusters and love to design apps architecture
PawelPloszaj
I'm fronted developer with 10+ years of experience with big projects. I have small backend background too
Anthony Akpan
Developer with 8 years of experience building softwares fro startups
BurnHavoc
Been around fixing other peoples code for 20 years.
Antriksh Narang
5 years+ Experienced Dev (Specially in Web Development), can help in python, javascript, react, next.js and full stack web dev technologies.
legrab
I'll fill this later
Matthew Jordan
I've been working at a large software company named Kainos for 2 years, and mainly specialise in Platform Engineering. I regularly enjoy working on software products outside of work, and I'm a huge fan of game development using Unity. I personally enjoy Python & C# in my spare time, but I also specialise in multiple different platform-related technologies from my day job.
Describe what's wrong in plain English. No technical knowledge needed.
Get HelpFrequently Asked Questions
How long does it take for a domain to start working?
DNS changes typically propagate within 15 minutes to a few hours. In rare cases, it can take up to 48 hours.
I followed all the steps but it's still not working. What now?
Double-check that there are no conflicting DNS records. Some registrars add default records that interfere. A developer can help diagnose and fix DNS configuration issues.