Common Issues
deployment
Can't Connect My Custom Domain to the App
You bought a domain name and want to use it for your AI-built app, but you can't get it working. The domain shows an error page, a parking page, or just doesn't load your app.
Common Causes
- DNS records (A record or CNAME) not configured correctly
- DNS propagation not complete — can take up to 48 hours
- Domain not added in the hosting platform's settings
- SSL certificate not provisioned for the custom domain
- Conflicting DNS records (e.g., both A and CNAME for the root domain)
How to Fix It
- Add your domain in your hosting platform (Vercel, Netlify, etc.) — follow their specific instructions
- Configure DNS at your registrar (Namecheap, GoDaddy, etc.) with the records your hosting platform provides
- Wait for DNS propagation (usually 15 min to 48 hours)
- Check DNS propagation at dnschecker.org
- Once DNS is working, SSL should auto-provision — if not, check the hosting platform's domain settings
Real developers can help you.
Mehdi Ben Haddou
- Founder of Chessigma (1M+ users) & many small projects
- ex Founding Engineer @Uplane (YC F25)
- ex Software Engineer @Amazon and @Booking.com
Matthew Jordan
I've been working at a large software company named Kainos for 2 years, and mainly specialise in Platform Engineering. I regularly enjoy working on software products outside of work, and I'm a huge fan of game development using Unity. I personally enjoy Python & C# in my spare time, but I also specialise in multiple different platform-related technologies from my day job.
Luca Liberati
I work on monoliths and microservices, backends and frontends, manage K8s clusters and love to design apps architecture
legrab
I'll fill this later
Jaime Orts-Caroff
I'm a Senior Android developer, open to work in various fields
Jen Jacobsen
I’m a Full-Stack Developer with over 10 years of experience building modern web and mobile applications. I enjoy working across the full product lifecycle — turning ideas into real, well-built products that are intuitive for users and scalable for businesses.
I particularly enjoy building mobile apps, modern web platforms, and solving complex technical problems in a way that keeps systems clean, reliable, and easy to maintain.
Victor Denisov
Developer
BurnHavoc
Been around fixing other peoples code for 20 years.
Basel Issmail
’m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems.
My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale.
In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals.
I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software.
ISHANTDEEP SINGH
Senior Software Engineer with 7+ years of experience in React, JavaScript, TypeScript, Next.js, and Node.js. I’ve also worked as a tech lead for startups, owning end-to-end technical execution including architecture, development, scaling, and delivery. I bring a strong mix of hands-on coding, product thinking, and technical leadership, and I’m comfortable building products from scratch as well as improving and scaling existing systems.
Describe what's wrong in plain English. No technical knowledge needed.
Get HelpFrequently Asked Questions
How long does it take for a domain to start working?
DNS changes typically propagate within 15 minutes to a few hours. In rare cases, it can take up to 48 hours.
I followed all the steps but it's still not working. What now?
Double-check that there are no conflicting DNS records. Some registrars add default records that interfere. A developer can help diagnose and fix DNS configuration issues.