Common Issues deployment

Can't Connect My Custom Domain to the App

You bought a domain name and want to use it for your AI-built app, but you can't get it working. The domain shows an error page, a parking page, or just doesn't load your app.

Common Causes

  • DNS records (A record or CNAME) not configured correctly
  • DNS propagation not complete — can take up to 48 hours
  • Domain not added in the hosting platform's settings
  • SSL certificate not provisioned for the custom domain
  • Conflicting DNS records (e.g., both A and CNAME for the root domain)

How to Fix It

  1. Add your domain in your hosting platform (Vercel, Netlify, etc.) — follow their specific instructions
  2. Configure DNS at your registrar (Namecheap, GoDaddy, etc.) with the records your hosting platform provides
  3. Wait for DNS propagation (usually 15 min to 48 hours)
  4. Check DNS propagation at dnschecker.org
  5. Once DNS is working, SSL should auto-provision — if not, check the hosting platform's domain settings

Real developers can help you.

Daniel Vázquez Daniel Vázquez Software Engineer with over 10 years of experience on Startups, Government, big tech industry & consulting. PawelPloszaj PawelPloszaj I'm fronted developer with 10+ years of experience with big projects. I have small backend background too Kingsley Omage Kingsley Omage Fullstack software engineer passionate about AI Agents, blockchain, LLMs. Jared Hasson Jared Hasson Full time lead founding dev at a cyber security saas startup, with 10 yoe and a bachelor's in CS. Building & debugging software products is what I've spent my time on for forever Meïr Ankri Meïr Ankri Full-stack developer specializing in React / Next.js / Node.js with 6+ years of experience. I've worked across various sectors including automotive (Reezocar/Société Générale), healthcare (Medical Link SaaS), and e-commerce (Glasman). I build web apps end-to-end, from architecture to production, with a focus on scalability, performance, and code quality. I also mentor junior developers and contribute to technical decisions and code reviews. Matt Butler Matt Butler Software Engineer @ AWS Omar Faruk Omar Faruk As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience. My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture. I played a key role in creating a scalable and maintainable platform to support educators and learners globally. I'm enthusiastic about embracing new challenges and making meaningful contributions. Richard McSorley Richard McSorley Full-Stack Software Engineer with 8+ years building high-performance applications for enterprise clients. Shipped production systems at Walmart (4,000+ stores), Cigna (20M+ users), and Arkansas Blue Cross. 5 patents in retail/supply chain tech. Currently focused on AI integrations, automation tools, and TypeScript-first architectures. Costea Adrian Costea Adrian Embedded Engineer specilizing in perception systems. Latest project was a adas camera calibration system. Basel Issmail Basel Issmail ’m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems. My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale. In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals. I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software.

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Frequently Asked Questions

How long does it take for a domain to start working?

DNS changes typically propagate within 15 minutes to a few hours. In rare cases, it can take up to 48 hours.

I followed all the steps but it's still not working. What now?

Double-check that there are no conflicting DNS records. Some registrars add default records that interfere. A developer can help diagnose and fix DNS configuration issues.

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