Common Issues deployment

Can't Connect My Custom Domain to the App

You bought a domain name and want to use it for your AI-built app, but you can't get it working. The domain shows an error page, a parking page, or just doesn't load your app.

Common Causes

  • DNS records (A record or CNAME) not configured correctly
  • DNS propagation not complete — can take up to 48 hours
  • Domain not added in the hosting platform's settings
  • SSL certificate not provisioned for the custom domain
  • Conflicting DNS records (e.g., both A and CNAME for the root domain)

How to Fix It

  1. Add your domain in your hosting platform (Vercel, Netlify, etc.) — follow their specific instructions
  2. Configure DNS at your registrar (Namecheap, GoDaddy, etc.) with the records your hosting platform provides
  3. Wait for DNS propagation (usually 15 min to 48 hours)
  4. Check DNS propagation at dnschecker.org
  5. Once DNS is working, SSL should auto-provision — if not, check the hosting platform's domain settings

Real developers can help you.

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Frequently Asked Questions

How long does it take for a domain to start working?

DNS changes typically propagate within 15 minutes to a few hours. In rare cases, it can take up to 48 hours.

I followed all the steps but it's still not working. What now?

Double-check that there are no conflicting DNS records. Some registrars add default records that interfere. A developer can help diagnose and fix DNS configuration issues.

Related Common Issues Issues

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