Common Issues general

Email Notifications Not Sending From My AI App

Your app should be sending emails (signup confirmations, password resets, order notifications) but users aren't receiving them. They're not in spam either.

Common Causes

  • Email service (Resend, SendGrid, SES) not configured or API key missing
  • Using the auth provider's built-in emails but they have sending limits or aren't configured
  • Emails going to spam because of missing SPF/DKIM records
  • The email function throws an error but the app doesn't show it to the user
  • Test environment emails were working but production email service isn't set up

How to Fix It

  1. Check your email service dashboard for delivery logs — see if emails are being sent at all
  2. Verify API keys and sender email address in your environment variables
  3. Check spam/junk folders — first emails from a new domain often land there
  4. If using a custom domain, verify DNS records (SPF, DKIM, DMARC)
  5. Test by sending an email directly from the email service's dashboard

Real developers can help you.

MFox MFox Full-stack professional senior engineer (15+years). Extensive experience in software development, qa, and IP networking. hanson1014 hanson1014 Full-stack developer experienced in fixing and deploying AI-generated apps from Lovable, Bolt.new, Cursor, and Replit. I specialize in debugging Supabase integration issues (auth flows, RLS policies, database connections), fixing broken deployments, resolving routing/blank screen problems, and cleaning up messy React/Vite codebases. I also build production apps with the Claude API and have shipped a Mac desktop dev tool (Nexterm from scratch. Based in Hong Kong, fast turnaround. Yovel Cohen Yovel Cohen I got a lot of experience in building Long-horizon AI Agents in production, Backend apps that scale to millions of users and frontend knowledge as well. Jen Jacobsen Jen Jacobsen I’m a Full-Stack Developer with over 10 years of experience building modern web and mobile applications. I enjoy working across the full product lifecycle — turning ideas into real, well-built products that are intuitive for users and scalable for businesses. I particularly enjoy building mobile apps, modern web platforms, and solving complex technical problems in a way that keeps systems clean, reliable, and easy to maintain. Daniel Vázquez Daniel Vázquez Software Engineer with over 10 years of experience on Startups, Government, big tech industry & consulting. Victor Denisov Victor Denisov Developer Prakash Prajapati Prakash Prajapati I’m a Senior Python Developer specializing in building secure, scalable, and highly available systems. I work primarily with Python, Django, FastAPI, Docker, PostgreSQL, and modern AI tooling such as PydanticAI, focusing on clean architecture, strong design principles, and reliable DevOps practices. I enjoy solving complex engineering problems and designing systems that are maintainable, resilient, and built to scale. Omar Faruk Omar Faruk As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience. My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture. I played a key role in creating a scalable and maintainable platform to support educators and learners globally. I'm enthusiastic about embracing new challenges and making meaningful contributions. Pratik Pratik SWE with 15+ years of experience building and maintaining web apps and extensive BE infrastructure legrab legrab I'll fill this later

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Frequently Asked Questions

Emails work in dev but not in production. Why?

Your development environment probably used a test email service or the AI tool's built-in email. In production, you need to set up a real email service (Resend, SendGrid, etc.) with proper API keys.

Users say they never get the email. It's not in spam either.

Check your email service's delivery logs. The email might not be sending at all, or it could be bouncing due to incorrect sender domain configuration.

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