Common Issues general

Email Notifications Not Sending From My AI App

Your app should be sending emails (signup confirmations, password resets, order notifications) but users aren't receiving them. They're not in spam either.

Common Causes

  • Email service (Resend, SendGrid, SES) not configured or API key missing
  • Using the auth provider's built-in emails but they have sending limits or aren't configured
  • Emails going to spam because of missing SPF/DKIM records
  • The email function throws an error but the app doesn't show it to the user
  • Test environment emails were working but production email service isn't set up

How to Fix It

  1. Check your email service dashboard for delivery logs — see if emails are being sent at all
  2. Verify API keys and sender email address in your environment variables
  3. Check spam/junk folders — first emails from a new domain often land there
  4. If using a custom domain, verify DNS records (SPF, DKIM, DMARC)
  5. Test by sending an email directly from the email service's dashboard

Real developers can help you.

PawelPloszaj PawelPloszaj I'm fronted developer with 10+ years of experience with big projects. I have small backend background too Mehdi Ben Haddou Mehdi Ben Haddou - Founder of Chessigma (1M+ users) & many small projects - ex Founding Engineer @Uplane (YC F25) - ex Software Engineer @Amazon and @Booking.com Stanislav Prigodich Stanislav Prigodich 15+ years building iOS and web apps at startups and enterprise companies. I want to use that experience to help builders ship real products - when something breaks, I'm here to fix it. Matt Butler Matt Butler Software Engineer @ AWS zipking zipking I am a technologist and product builder dedicated to creating high-impact solutions at the intersection of AI and specialized markets. Currently, I am focused on PropScan (EstateGuard), an AI-driven SaaS platform tailored for the Japanese real estate industry, and exploring the potential of Archify. As an INFJ-T, I approach development with a "systems-thinking" mindset—balancing technical precision with a deep understanding of user needs. I particularly enjoy the challenge of architecting Vertical AI SaaS and optimizing Small Language Models (SLMs) to solve specific, real-world business problems. Whether I'm in a CTO-level leadership role or hands-on with the code, I thrive on building tools that turn complex data into actionable value. Omar Faruk Omar Faruk As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience. My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture. I played a key role in creating a scalable and maintainable platform to support educators and learners globally. I'm enthusiastic about embracing new challenges and making meaningful contributions. Milan Surelia Milan Surelia Milan Surelia is a Mobile App Developer with 5+ years of experience crafting scalable, cross-platform apps at 7Span and Meticha. At 7Span, he engineers feature-rich Flutter apps with smooth performance and modern UI. As the Co-Founder of Meticha, he builds open-source tools and developer-focused products that solve real-world problems. Expertise: 💡 Developing cross-platform apps using Flutter, Dart, and Jetpack Compose for Android, iOS, and Web. 🖋️ Sharing insights through technical writing, blogging, and open-source contributions. 🤝 Collaborating closely with designers, PMs, and developers to build seamless mobile experiences. Notable Achievements: 🎯 Revamped the Vepaar app into Vepaar Store & CRM with a 2x performance boost and smoother UX. 🚀 Launched Compose101 — a Jetpack Compose starter kit to speed up Android development. 🌟 Open source contributions on Github & StackOverflow for Flutter & Dart 🎖️ Worked on improving app performance and user experience with smart solutions. Milan is always happy to connect, work on new ideas, and explore the latest in technology. Anthony Akpan Anthony Akpan Developer with 8 years of experience building softwares fro startups Costea Adrian Costea Adrian Embedded Engineer specilizing in perception systems. Latest project was a adas camera calibration system. Nam Tran Nam Tran 10 years as fullstack developer

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Frequently Asked Questions

Emails work in dev but not in production. Why?

Your development environment probably used a test email service or the AI tool's built-in email. In production, you need to set up a real email service (Resend, SendGrid, etc.) with proper API keys.

Users say they never get the email. It's not in spam either.

Check your email service's delivery logs. The email might not be sending at all, or it could be bouncing due to incorrect sender domain configuration.

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