Common Issues general

Email Notifications Not Sending From My AI App

Your app should be sending emails (signup confirmations, password resets, order notifications) but users aren't receiving them. They're not in spam either.

Common Causes

  • Email service (Resend, SendGrid, SES) not configured or API key missing
  • Using the auth provider's built-in emails but they have sending limits or aren't configured
  • Emails going to spam because of missing SPF/DKIM records
  • The email function throws an error but the app doesn't show it to the user
  • Test environment emails were working but production email service isn't set up

How to Fix It

  1. Check your email service dashboard for delivery logs — see if emails are being sent at all
  2. Verify API keys and sender email address in your environment variables
  3. Check spam/junk folders — first emails from a new domain often land there
  4. If using a custom domain, verify DNS records (SPF, DKIM, DMARC)
  5. Test by sending an email directly from the email service's dashboard

Real developers can help you.

Caio Rodrigues Caio Rodrigues I'm a full-stack developer focused on building practical and scalable web applications. My main experience is with **React, TypeScript, and modern frontend architectures**, where I prioritize clean code, component reusability, and maintainable project structures. I have strong experience working with **dynamic forms, state management (Redux / React Hook Form), and complex data-driven interfaces**. I enjoy solving real-world problems by turning ideas into reliable software that companies can actually use in their daily operations. Beyond coding, I care about **software quality and architecture**, following best practices for componentization, code organization, and performance optimization. I'm also comfortable working across the stack when needed, integrating APIs, handling business logic, and helping transform prototypes into production-ready systems. My goal is always to deliver solutions that are **simple, efficient, and genuinely useful for the people using them.** Anthony Akpan Anthony Akpan Developer with 8 years of experience building softwares fro startups Jared Hasson Jared Hasson Full time lead founding dev at a cyber security saas startup, with 10 yoe and a bachelor's in CS. Building & debugging software products is what I've spent my time on for forever zipking zipking I am a technologist and product builder dedicated to creating high-impact solutions at the intersection of AI and specialized markets. Currently, I am focused on PropScan (EstateGuard), an AI-driven SaaS platform tailored for the Japanese real estate industry, and exploring the potential of Archify. As an INFJ-T, I approach development with a "systems-thinking" mindset—balancing technical precision with a deep understanding of user needs. I particularly enjoy the challenge of architecting Vertical AI SaaS and optimizing Small Language Models (SLMs) to solve specific, real-world business problems. Whether I'm in a CTO-level leadership role or hands-on with the code, I thrive on building tools that turn complex data into actionable value. Dor Yaloz Dor Yaloz SW engineer with 6+ years of experience, I worked with React/Node/Python did projects with React+Capacitor.js for ios Supabase expert Taufan Taufan I’m a product-focused engineer and tech leader who builds scalable systems and turns ideas into production-ready platforms. Over the past years, I’ve worked across startups and fast-moving teams, leading backend architecture, improving system reliability, and shipping products used by thousands of users. My strength is not just writing code — but connecting product vision, technical execution, and business impact. rayush33 rayush33 JavaScript (React.js, React Native, Node.js) Developer with demonstrated industry experience of 4+ years, actively looking for opportunities to hone my skills as well as help small-scale business owners with solutions to technical problems Omar Faruk Omar Faruk As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience. My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture. I played a key role in creating a scalable and maintainable platform to support educators and learners globally. I'm enthusiastic about embracing new challenges and making meaningful contributions. Pratik Pratik SWE with 15+ years of experience building and maintaining web apps and extensive BE infrastructure Matt Butler Matt Butler Software Engineer @ AWS

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Frequently Asked Questions

Emails work in dev but not in production. Why?

Your development environment probably used a test email service or the AI tool's built-in email. In production, you need to set up a real email service (Resend, SendGrid, etc.) with proper API keys.

Users say they never get the email. It's not in spam either.

Check your email service's delivery logs. The email might not be sending at all, or it could be bouncing due to incorrect sender domain configuration.

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