Common Issues general

Email Notifications Not Sending From My AI App

Your app should be sending emails (signup confirmations, password resets, order notifications) but users aren't receiving them. They're not in spam either.

Common Causes

  • Email service (Resend, SendGrid, SES) not configured or API key missing
  • Using the auth provider's built-in emails but they have sending limits or aren't configured
  • Emails going to spam because of missing SPF/DKIM records
  • The email function throws an error but the app doesn't show it to the user
  • Test environment emails were working but production email service isn't set up

How to Fix It

  1. Check your email service dashboard for delivery logs — see if emails are being sent at all
  2. Verify API keys and sender email address in your environment variables
  3. Check spam/junk folders — first emails from a new domain often land there
  4. If using a custom domain, verify DNS records (SPF, DKIM, DMARC)
  5. Test by sending an email directly from the email service's dashboard

Real developers can help you.

Mehdi Ben Haddou Mehdi Ben Haddou - Founder of Chessigma (1M+ users) & many small projects - ex Founding Engineer @Uplane (YC F25) - ex Software Engineer @Amazon and @Booking.com Dor Yaloz Dor Yaloz SW engineer with 6+ years of experience, I worked with React/Node/Python did projects with React+Capacitor.js for ios Supabase expert Matthew Butler Matthew Butler Systems Development Engineer @ Amazon Web Services Jaime Orts-Caroff Jaime Orts-Caroff I'm a Senior Android developer, open to work in various fields zipking zipking I am a technologist and product builder dedicated to creating high-impact solutions at the intersection of AI and specialized markets. Currently, I am focused on PropScan (EstateGuard), an AI-driven SaaS platform tailored for the Japanese real estate industry, and exploring the potential of Archify. As an INFJ-T, I approach development with a "systems-thinking" mindset—balancing technical precision with a deep understanding of user needs. I particularly enjoy the challenge of architecting Vertical AI SaaS and optimizing Small Language Models (SLMs) to solve specific, real-world business problems. Whether I'm in a CTO-level leadership role or hands-on with the code, I thrive on building tools that turn complex data into actionable value. Taufan Taufan I’m a product-focused engineer and tech leader who builds scalable systems and turns ideas into production-ready platforms. Over the past years, I’ve worked across startups and fast-moving teams, leading backend architecture, improving system reliability, and shipping products used by thousands of users. My strength is not just writing code — but connecting product vision, technical execution, and business impact. Basel Issmail Basel Issmail ’m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems. My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale. In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals. I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software. Simon A. Simon A. I'm a backend developer building APIs, emulators, and interactive game systems. Professionally, I've developed Java/Spring reporting solutions, managed relational and NoSQL databases, and implemented CI/CD workflows. prajwalfullstack prajwalfullstack Hi Im a full stack developer, a vibe coded MVP to Market ready product, I'm here to help Luca Liberati Luca Liberati I work on monoliths and microservices, backends and frontends, manage K8s clusters and love to design apps architecture

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Frequently Asked Questions

Emails work in dev but not in production. Why?

Your development environment probably used a test email service or the AI tool's built-in email. In production, you need to set up a real email service (Resend, SendGrid, etc.) with proper API keys.

Users say they never get the email. It's not in spam either.

Check your email service's delivery logs. The email might not be sending at all, or it could be bouncing due to incorrect sender domain configuration.

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