Common Issues general

Payments or Checkout Not Working in My AI App

Users try to make a payment in your app but it fails, shows an error, or appears to succeed without actually charging. This is critical because broken payments mean lost revenue and frustrated customers.

Error Messages You Might See

Your card was declined No such price Invalid API Key provided Webhook signature verification failed Payment intent requires action
Your card was declinedNo such priceInvalid API Key providedWebhook signature verification failedPayment intent requires action

Common Causes

  • Stripe API keys are wrong or still using test keys in production
  • Webhook endpoint not configured or not receiving events
  • Missing error handling — payment fails silently
  • Price or product IDs don't match between Stripe dashboard and your code
  • 3D Secure / SCA authentication not handled properly

How to Fix It

  1. Check your Stripe dashboard for failed payments — it shows the exact error
  2. Verify you're using live (not test) API keys in production
  3. Check the Stripe webhook logs to see if events are being delivered
  4. Test with Stripe's test card numbers first to isolate the issue
  5. Make sure your success/cancel redirect URLs are correct

Real developers can help you.

Matt Butler Matt Butler Software Engineer @ AWS Basel Issmail Basel Issmail ’m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems. My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale. In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals. I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software. hanson1014 hanson1014 Full-stack developer experienced in fixing and deploying AI-generated apps from Lovable, Bolt.new, Cursor, and Replit. I specialize in debugging Supabase integration issues (auth flows, RLS policies, database connections), fixing broken deployments, resolving routing/blank screen problems, and cleaning up messy React/Vite codebases. I also build production apps with the Claude API and have shipped a Mac desktop dev tool (Nexterm from scratch. Based in Hong Kong, fast turnaround. Pratik Pratik SWE with 15+ years of experience building and maintaining web apps and extensive BE infrastructure David Olverson David Olverson Solo dev shipping production apps with AI-assisted development. I specialize in rescuing broken Lovable/Bolt/Cursor builds and taking them to production. 10+ apps shipped including SaaS CRMs, gaming platforms, real estate tools, and Discord bots. Stack: Next.js 16, TypeScript, Tailwind CSS, FastAPI, PostgreSQL, Prisma. I use Claude Code with 50+ custom skills for rapid delivery. Average turnaround: 2-4 weeks from broken prototype to production. Daniel Vázquez Daniel Vázquez Software Engineer with over 10 years of experience on Startups, Government, big tech industry & consulting. Taufan Taufan I’m a product-focused engineer and tech leader who builds scalable systems and turns ideas into production-ready platforms. Over the past years, I’ve worked across startups and fast-moving teams, leading backend architecture, improving system reliability, and shipping products used by thousands of users. My strength is not just writing code — but connecting product vision, technical execution, and business impact. Krishna Sai Kuncha Krishna Sai Kuncha Experienced Professional Full stack Developer with 8+ years of experience across react, python, js, ts, golang and react-native. Developed inhouse websearch tooling for AI before websearch was solved : ) Sage Fulcher Sage Fulcher Hey I'm Sage! Im a Boston area software engineer who grew up in South Florida. Ive worked at a ton of cool places like a telehealth kidney care startup that took part in a billion dollar merger (Cricket health/Interwell health), a boutique design agency where I got to work on a ton of exciting startups including a photography education app, a collegiate Esports league and more (Philosophie), a data analytics as a service startup in Cambridge (MA) as well as at Phillips and MIT Lincoln Lab where I designed and developed novel network security visualizations and analytics. I've been writing code and furiously devoted to using computers to make people’s lives easier for about 17 years. My degree is in making computers make pretty lights and sounds. Outside of work I love hip hop, the Celtics, professional wrestling, magic the gathering, photography, drumming, and guitars (both making and playing them) PawelPloszaj PawelPloszaj I'm fronted developer with 10+ years of experience with big projects. I have small backend background too

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Frequently Asked Questions

Payments work in test mode but not in production. What's wrong?

You're probably still using test API keys. Switch to live keys in your environment variables and make sure your Stripe account is fully activated.

The payment goes through but my app doesn't know about it. Why?

Your webhook endpoint is probably not configured or not receiving events from Stripe. Check the Stripe dashboard under Developers > Webhooks.

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