Common Issues general

Payments or Checkout Not Working in My AI App

Users try to make a payment in your app but it fails, shows an error, or appears to succeed without actually charging. This is critical because broken payments mean lost revenue and frustrated customers.

Error Messages You Might See

Your card was declined No such price Invalid API Key provided Webhook signature verification failed Payment intent requires action
Your card was declinedNo such priceInvalid API Key providedWebhook signature verification failedPayment intent requires action

Common Causes

  • Stripe API keys are wrong or still using test keys in production
  • Webhook endpoint not configured or not receiving events
  • Missing error handling — payment fails silently
  • Price or product IDs don't match between Stripe dashboard and your code
  • 3D Secure / SCA authentication not handled properly

How to Fix It

  1. Check your Stripe dashboard for failed payments — it shows the exact error
  2. Verify you're using live (not test) API keys in production
  3. Check the Stripe webhook logs to see if events are being delivered
  4. Test with Stripe's test card numbers first to isolate the issue
  5. Make sure your success/cancel redirect URLs are correct

Real developers can help you.

Simon A. Simon A. I'm a backend developer building APIs, emulators, and interactive game systems. Professionally, I've developed Java/Spring reporting solutions, managed relational and NoSQL databases, and implemented CI/CD workflows. David Olverson David Olverson Solo dev shipping production apps with AI-assisted development. I specialize in rescuing broken Lovable/Bolt/Cursor builds and taking them to production. 10+ apps shipped including SaaS CRMs, gaming platforms, real estate tools, and Discord bots. Stack: Next.js 16, TypeScript, Tailwind CSS, FastAPI, PostgreSQL, Prisma. I use Claude Code with 50+ custom skills for rapid delivery. Average turnaround: 2-4 weeks from broken prototype to production. hanson1014 hanson1014 Full-stack developer experienced in fixing and deploying AI-generated apps from Lovable, Bolt.new, Cursor, and Replit. I specialize in debugging Supabase integration issues (auth flows, RLS policies, database connections), fixing broken deployments, resolving routing/blank screen problems, and cleaning up messy React/Vite codebases. I also build production apps with the Claude API and have shipped a Mac desktop dev tool (Nexterm from scratch. Based in Hong Kong, fast turnaround. Bastien Labelle Bastien Labelle Full stack dev w/ 20+ years of experience Basel Issmail Basel Issmail ’m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems. My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale. In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals. I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software. Jen Jacobsen Jen Jacobsen I’m a Full-Stack Developer with over 10 years of experience building modern web and mobile applications. I enjoy working across the full product lifecycle — turning ideas into real, well-built products that are intuitive for users and scalable for businesses. I particularly enjoy building mobile apps, modern web platforms, and solving complex technical problems in a way that keeps systems clean, reliable, and easy to maintain. Tejas Chokhawala Tejas Chokhawala Full-stack engineer with 5 years experience building production web apps using React, Next.js and TypeScript. Focused on performance, clean architecture and shipping fast. Experienced with Supabase/Postgres backends, Stripe billing, and building AI-assisted developer tools. Pratik Pratik SWE with 15+ years of experience building and maintaining web apps and extensive BE infrastructure Jaime Orts-Caroff Jaime Orts-Caroff I'm a Senior Android developer, open to work in various fields Jared Hasson Jared Hasson Full time lead founding dev at a cyber security saas startup, with 10 yoe and a bachelor's in CS. Building & debugging software products is what I've spent my time on for forever

Describe what's wrong in plain English. No technical knowledge needed.

Get Help

Frequently Asked Questions

Payments work in test mode but not in production. What's wrong?

You're probably still using test API keys. Switch to live keys in your environment variables and make sure your Stripe account is fully activated.

The payment goes through but my app doesn't know about it. Why?

Your webhook endpoint is probably not configured or not receiving events from Stripe. Check the Stripe dashboard under Developers > Webhooks.

Related Common Issues Issues

Can't fix it yourself?
Real developers can help.

You don't need to be technical. Just describe what's wrong and a verified developer will handle the rest.

Get Help