Common Issues
general
Payments or Checkout Not Working in My AI App
Users try to make a payment in your app but it fails, shows an error, or appears to succeed without actually charging. This is critical because broken payments mean lost revenue and frustrated customers.
Error Messages You Might See
Your card was declined
No such price
Invalid API Key provided
Webhook signature verification failed
Payment intent requires action
Common Causes
- Stripe API keys are wrong or still using test keys in production
- Webhook endpoint not configured or not receiving events
- Missing error handling — payment fails silently
- Price or product IDs don't match between Stripe dashboard and your code
- 3D Secure / SCA authentication not handled properly
How to Fix It
- Check your Stripe dashboard for failed payments — it shows the exact error
- Verify you're using live (not test) API keys in production
- Check the Stripe webhook logs to see if events are being delivered
- Test with Stripe's test card numbers first to isolate the issue
- Make sure your success/cancel redirect URLs are correct
Real developers can help you.
Krishna Sai Kuncha
Experienced Professional Full stack Developer with 8+ years of experience across react, python, js, ts, golang and react-native. Developed inhouse websearch tooling for AI before websearch was solved : )
Omar Faruk
As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience.
My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture.
I played a key role in creating a scalable and maintainable platform to support educators and learners globally.
I'm enthusiastic about embracing new challenges and making meaningful contributions.
Basel Issmail
’m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems.
My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale.
In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals.
I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software.
Costea Adrian
Embedded Engineer specilizing in perception systems. Latest project was a adas camera calibration system.
AUXLE
I am a Full Stack Developer experienced in building Websites, Web apps and Cross Platform Mobile Apps for Startups and Companies.
Alvin Voo
I’ve watched the tech landscape evolve over the last decade—from the structured days of Java Server Pages to the current "wild west" of Agentic-driven development. While AI can "vibe" a frontend into existence, I specialize in the architecture that keeps it from collapsing.
My expertise lies in the critical backend infrastructure: the parts that must be fast, secure, and scalable. I thrive on high-pressure environments, such as when I had only three weeks to architect and launch an Ethereum redemption system with minimal prior crypto knowledge, turning it into a major revenue stream.
What I bring to your project:
Forensic Debugging: I don't just "patch" bugs; I use tools like Datadog and Explain Analyzers to map out bottlenecks and resolve root causes—like significantly reducing memory usage by optimizing complex DB joins.
Full-Stack Context: Deep experience in Node.js and React, ensuring backends play perfectly with mobile and web teams.
Sanity in the Age of AI: I bridge the gap between "best practices" and modern speed, ensuring your project isn't just built fast, but built to last.
ISHANTDEEP SINGH
Senior Software Engineer with 7+ years of experience in React, JavaScript, TypeScript, Next.js, and Node.js. I’ve also worked as a tech lead for startups, owning end-to-end technical execution including architecture, development, scaling, and delivery. I bring a strong mix of hands-on coding, product thinking, and technical leadership, and I’m comfortable building products from scratch as well as improving and scaling existing systems.
Nam Tran
10 years as fullstack developer
Victor Denisov
Developer
Matthew Jordan
I've been working at a large software company named Kainos for 2 years, and mainly specialise in Platform Engineering. I regularly enjoy working on software products outside of work, and I'm a huge fan of game development using Unity. I personally enjoy Python & C# in my spare time, but I also specialise in multiple different platform-related technologies from my day job.
Describe what's wrong in plain English. No technical knowledge needed.
Get HelpFrequently Asked Questions
Payments work in test mode but not in production. What's wrong?
You're probably still using test API keys. Switch to live keys in your environment variables and make sure your Stripe account is fully activated.
The payment goes through but my app doesn't know about it. Why?
Your webhook endpoint is probably not configured or not receiving events from Stripe. Check the Stripe dashboard under Developers > Webhooks.