Common Issues general

File Upload Not Working in My AI App

Users try to upload files (images, documents, etc.) and the upload fails, shows an error, takes forever, or the file seems to upload successfully but then disappears or can't be accessed.

Error Messages You Might See

413 Payload Too Large Failed to fetch Storage object not found Bucket not found Permission denied
413 Payload Too LargeFailed to fetchStorage object not foundBucket not foundPermission denied

Common Causes

  • File size exceeds the server or hosting platform's limit
  • Storage bucket not configured or permissions wrong
  • Upload saves to local filesystem which doesn't persist on serverless platforms
  • CORS blocking the upload request to the storage service
  • File type validation rejecting valid files

How to Fix It

  1. Check the browser Network tab for the upload request โ€” see the error response
  2. Try uploading a very small file (under 1MB) to rule out size limits
  3. Verify your storage configuration (Supabase Storage, S3, etc.) is correct in production
  4. Check storage bucket permissions โ€” uploads need write access
  5. If using serverless hosting, make sure you're uploading to cloud storage, not the local filesystem

Real developers can help you.

Milan Surelia Milan Surelia Milan Surelia is a Mobile App Developer with 5+ years of experience crafting scalable, cross-platform apps at 7Span and Meticha. At 7Span, he engineers feature-rich Flutter apps with smooth performance and modern UI. As the Co-Founder of Meticha, he builds open-source tools and developer-focused products that solve real-world problems. Expertise: ๐Ÿ’ก Developing cross-platform apps using Flutter, Dart, and Jetpack Compose for Android, iOS, and Web. ๐Ÿ–‹๏ธ Sharing insights through technical writing, blogging, and open-source contributions. ๐Ÿค Collaborating closely with designers, PMs, and developers to build seamless mobile experiences. Notable Achievements: ๐ŸŽฏ Revamped the Vepaar app into Vepaar Store & CRM with a 2x performance boost and smoother UX. ๐Ÿš€ Launched Compose101 โ€” a Jetpack Compose starter kit to speed up Android development. ๐ŸŒŸ Open source contributions on Github & StackOverflow for Flutter & Dart ๐ŸŽ–๏ธ Worked on improving app performance and user experience with smart solutions. Milan is always happy to connect, work on new ideas, and explore the latest in technology. Matthew Jordan Matthew Jordan I've been working at a large software company named Kainos for 2 years, and mainly specialise in Platform Engineering. I regularly enjoy working on software products outside of work, and I'm a huge fan of game development using Unity. I personally enjoy Python & C# in my spare time, but I also specialise in multiple different platform-related technologies from my day job. Nam Tran Nam Tran 10 years as fullstack developer Daniel Vรกzquez Daniel Vรกzquez Software Engineer with over 10 years of experience on Startups, Government, big tech industry & consulting. Basel Issmail Basel Issmail โ€™m a Senior Full-Stack Developer and Tech Lead with experience designing and building scalable web platforms. I work across the full development lifecycle, from translating business requirements into technical architecture to delivering reliable production systems. My work focuses on modern web technologies, including TypeScript, Angular, Node.js, and cloud-based architectures. I enjoy solving complex technical problems and helping teams turn product ideas and prototypes into working platforms that can grow and scale. In addition to development, I often collaborate closely with product managers, business analysts, designers, and QA teams to ensure that solutions align with both technical and business goals. I enjoy working with startups and product teams where I can contribute both as a hands-on engineer and as a technical partner in designing and delivering impactful software. Jacek Rozanski Jacek Rozanski Senior PHP/Symfony developer and DevOps engineer with 20+ years of professional experience, running opcode.pl (web development agency, est. 2004). Day job: I'm the sole backend developer at merketing company where I own and maintain 11 PHP/Symfony microservices on AWS (ECS Fargate, RDS, S3, CloudFront), handle the full CI/CD pipeline (Bitbucket Pipelines, Docker), and manage monitoring with Sentry and CloudWatch. These services handle high request volumes in production every month. What I bring to AI-built apps: - I audit and fix security issues (OWASP methodology), performance bottlenecks, and architectural problems in codebases generated by Cursor, Claude Code, Lovable, Bolt, and v0 - I refactor AI-generated prototypes into production-grade applications with proper error handling, testing, and clean architecture (SOLID, DDD, hexagonal architecture) - I set up the infrastructure AI tools don't touch: AWS hosting, CI/CD pipelines, automated deployments, database optimization, monitoring, and alerting - I integrate external services: payment providers, email systems, partner APIs, SSO/auth Tech stack: PHP 8.x, Symfony, React, Next.js, PostgreSQL, MySQL, Docker, AWS (ECS, RDS, S3, SQS/SNS, CloudFront), Terraform, Supabase. I also use AI tools daily (Claude Code, Cursor) in my own workflow, so I understand both the strengths and the gaps in AI-generated code. Based in Poland (CET timezone). Available for async work and calls during EU/US business hours. Anthony Akpan Anthony Akpan Developer with 8 years of experience building softwares fro startups Stanislav Prigodich Stanislav Prigodich 15+ years building iOS and web apps at startups and enterprise companies. I want to use that experience to help builders ship real products - when something breaks, I'm here to fix it. Kingsley Omage Kingsley Omage Fullstack software engineer passionate about AI Agents, blockchain, LLMs. Simon A. Simon A. I'm a backend developer building APIs, emulators, and interactive game systems. Professionally, I've developed Java/Spring reporting solutions, managed relational and NoSQL databases, and implemented CI/CD workflows.

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Frequently Asked Questions

Files upload but then disappear. What's happening?

Your app is probably saving files to the server's local filesystem, which gets wiped on each deploy. You need to use cloud storage (Supabase Storage, S3, etc.) instead.

Upload works for small files but fails for large ones. Why?

There's likely a file size limit on the server, hosting platform, or in the code. A developer can increase the limits and add proper large file handling.

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