Webhook Not Receiving Requests - Events Not Triggered
You've registered a webhook URL but never receive requests from the service (Stripe, GitHub, etc.). The webhook endpoint is never called.
The service shows 'failed delivery' or 'pending' status.
Error Messages You Might See
Common Causes
- Webhook URL not publicly accessible or behind authentication
- Webhook endpoint returns error status code (not 200-299)
- URL has typo or wrong path
- Service can't reach your domain (firewall, development environment)
- Webhook signature validation failing, returning 401
How to Fix It
Test webhook URL is publicly accessible: curl https://your-domain.com/api/webhooks/stripe
Endpoint must return 200 status immediately: return NextResponse.json({ ok: true })
Disable signature verification temporarily to test if webhook reaches endpoint
Check webhook delivery logs in service dashboard (Stripe has 'Event' logs)
Ensure endpoint doesn't require authentication (no auth cookie checks)
Real developers can help you.
Tejas Chokhawala
Full-stack engineer with 5 years experience building production web apps using React, Next.js and TypeScript.
Focused on performance, clean architecture and shipping fast.
Experienced with Supabase/Postgres backends, Stripe billing, and building AI-assisted developer tools.
BurnHavoc
Been around fixing other peoples code for 20 years.
Matt Butler
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rayush33
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I've been working at a large software company named Kainos for 2 years, and mainly specialise in Platform Engineering. I regularly enjoy working on software products outside of work, and I'm a huge fan of game development using Unity. I personally enjoy Python & C# in my spare time, but I also specialise in multiple different platform-related technologies from my day job.
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Simon A.
I'm a backend developer building APIs, emulators, and interactive game systems. Professionally, I've developed Java/Spring reporting solutions, managed relational and NoSQL databases, and implemented CI/CD workflows.
You don't need to be technical. Just describe what's wrong and a verified developer will handle the rest.
Get HelpFrequently Asked Questions
How do I test webhooks locally?
Use ngrok: ngrok http 3000, then use ngrok URL for webhook. Or use Stripe CLI for Stripe webhooks
Why would webhook reach endpoint but validation fail?
Signature verification failing. Check secret key matches, verify timestamp isn't expired (usually 5min tolerance)
Should I process webhook synchronously?
No! Return 200 immediately, process async. Webhook services timeout after ~30s