Common Issues
general
My App Was Working Yesterday and Now It's Completely Down
Your app was running perfectly fine — maybe for days, weeks, or even months. Then suddenly, without you changing anything, it stopped working. Users are seeing errors, the page won't load, or features that worked yesterday are now broken.
This is terrifying, especially if you have paying customers or an important demo coming up. You didn't touch anything, so why did it break? The answer is usually that something in the background changed — a subscription expired, a service went down, or an automatic update broke something.
The key is to figure out what changed and fix it as quickly as possible. Most sudden outages have simple causes once you know where to look.
Error Messages You Might See
503 Service Unavailable
500 Internal Server Error
This site's security certificate has expired
ERR_CERT_DATE_INVALID
Database connection limit reached
Account suspended
Common Causes
- Hosting subscription expired — Your free trial or paid plan ended and the hosting provider took your app offline
- Database hit its limit — Your database ran out of free storage or connections and stopped accepting requests
- API key expired or was revoked — A third-party service you depend on (payments, email, maps) changed or expired your access key
- SSL certificate expired — Your site's security certificate ran out and browsers now block the page entirely
- Automatic updates broke something — A library or dependency auto-updated to a version that's not compatible with your code
- The service your app depends on went down — If Supabase, Firebase, Vercel, or another service has an outage, your app goes down too
How to Fix It
- Check your hosting platform first — Log in and see if there are any warnings, billing issues, or outage notices
- Check third-party service status — Visit the status pages of services you use (Supabase status, Vercel status, Stripe status, etc.)
- Look at billing and subscriptions — Check if any free trials expired or credit cards were declined
- Check your domain and SSL — Make sure your domain is still connected and the SSL certificate hasn't expired
- Look at error messages — Open the app and note any error codes (500, 503, etc.) to help identify the problem
- Redeploy the app — Sometimes simply redeploying from your hosting dashboard fixes temporary issues
Real developers can help you.
BurnHavoc
Been around fixing other peoples code for 20 years.
Taufan
I’m a product-focused engineer and tech leader who builds scalable systems and turns ideas into production-ready platforms.
Over the past years, I’ve worked across startups and fast-moving teams, leading backend architecture, improving system reliability, and shipping products used by thousands of users. My strength is not just writing code — but connecting product vision, technical execution, and business impact.
Anthony Akpan
Developer with 8 years of experience building softwares fro startups
Omar Faruk
As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience.
My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture.
I played a key role in creating a scalable and maintainable platform to support educators and learners globally.
I'm enthusiastic about embracing new challenges and making meaningful contributions.
Richard McSorley
Full-Stack Software Engineer with 8+ years building high-performance applications for enterprise clients. Shipped production systems at Walmart (4,000+ stores), Cigna (20M+ users), and Arkansas Blue Cross. 5 patents in retail/supply chain tech. Currently focused on AI integrations, automation tools, and TypeScript-first architectures.
Krishna Sai Kuncha
Experienced Professional Full stack Developer with 8+ years of experience across react, python, js, ts, golang and react-native. Developed inhouse websearch tooling for AI before websearch was solved : )
Tejas Chokhawala
Full-stack engineer with 5 years experience building production web apps using React, Next.js and TypeScript.
Focused on performance, clean architecture and shipping fast.
Experienced with Supabase/Postgres backends, Stripe billing, and building AI-assisted developer tools.
Antriksh Narang
5 years+ Experienced Dev (Specially in Web Development), can help in python, javascript, react, next.js and full stack web dev technologies.
PawelPloszaj
I'm fronted developer with 10+ years of experience with big projects. I have small backend background too
Sage Fulcher
Hey I'm Sage! Im a Boston area software engineer who grew up in South Florida. Ive worked at a ton of cool places like a telehealth kidney care startup that took part in a billion dollar merger (Cricket health/Interwell health), a boutique design agency where I got to work on a ton of exciting startups including a photography education app, a collegiate Esports league and more (Philosophie), a data analytics as a service startup in Cambridge (MA) as well as at Phillips and MIT Lincoln Lab where I designed and developed novel network security visualizations and analytics. I've been writing code and furiously devoted to using computers to make people’s lives easier for about 17 years. My degree is in making computers make pretty lights and sounds. Outside of work I love hip hop, the Celtics, professional wrestling, magic the gathering, photography, drumming, and guitars (both making and playing them)
Describe what's wrong in plain English. No technical knowledge needed.
Get HelpFrequently Asked Questions
I didn't change anything, so why did it break?
Many things can change without you doing anything: hosting subscriptions expire, database storage fills up, SSL certificates expire, or services you depend on have their own outages. Regular maintenance prevents most of these surprises.
How can I prevent this from happening again?
Set up uptime monitoring (free tools like UptimeRobot will alert you immediately), keep track of when subscriptions renew, and make sure payment methods on all services are up to date.